Fertilizer Industry Leaders Gather at ISN Roundtable
The first ISN Fertilizer Client Roundtable was held at ISN Headquarters in Dallas, Texas, on March 25, 2014. Industry-leading clients participated in open discussions in which they shared best practices with the end goal of increasing the safety of contractors.
Primary discussions focused on streamlining and elevating the contractor evaluation process across sites and borders. Clients shared company-specific procedures they have developed to advance these objectives. Companies with cross-border operations described initiatives to align pre-qualification requirements and grading for their US and Canada sites. Steps being considered to meet that goal include sharing best practices between business units, housing post-job evaluations of contractor performance in ISNetworld and having a consistent approach to contractor management across all sites. Open lines of communication amongst all involved parties continues to be imperative to the success of these improvements.
A recurring point of discussion at the roundtable was the practice of audit sharing. Since many contracting companies work for multiple Hiring Clients within ISNetworld, the ability to share field audits would allow for more in-depth evaluation of contractors on the jobsite while evenly distributing the administrative burden among participating companies. Audit sharing provides a cost-effective process to standardize assessment protocols across multiple clients and respective sites. Industry-leading clients reviewed the challenges associated with such a process, as well as successes that other industries have had in sharing audits within ISNetworld.
Collaboration and cooperation within the industry was the theme of the roundtable, with a focus on evaluation and audit processes. These roundtable discussions provide extremely valuable opportunities for ISN to solicit feedback from industry leaders that is then used to drive evolution of products and services.
“ISN strives to stay at the forefront of the contractor risk management industry by sharing knowledge and constantly improving best practices,” said Kim Ritchie, Director at ISN. “Gathering Hiring Clients together for an open discussion allows us to share observations and generate innovative ideas to advance the industry and our services.”